Shipping policy
Shipping and Delivery
Some products are available in stock for immediate shipment, while others are offered on a pre-order basis. For pre-order items, the estimated delivery date will be clearly stated on the product page, subject to availability. In the event of any issue or delay regarding that date, we will contact the customer to inform them and offer alternatives, including the option to cancel the order and receive a full refund.
Orders for items that are in stock, as indicated on each product page, are prepared and dispatched within an estimated 24 to 72 business hours after payment confirmation. Delivery times depend on the destination and are typically 2 to 5 business days within mainland Spain. For the Balearic Islands, Canary Islands, Ceuta, Melilla, and other European Union countries, delivery times may be longer and will be specified during the checkout process.
Wear and Care S.L. is not responsible for delays beyond its control (logistics, customs, etc.), although we will always do our best to ensure delivery is completed as quickly as possible.